Terms and Conditions

Welcome to Goose Creek Candle. These Terms and Conditions (“Terms”) govern your use of our website www.goosecreekcandle.store and the purchase of products from Goose Creek Candle. By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website.

1. General Terms

You must be at least 18 years of age or have parental consent to use this website.
By using our website, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to modify or terminate the website, products, or services without prior notice.

2. Product Information

We make every effort to accurately display our products, including descriptions, colors, and pricing. However, due to different monitor settings, the color you see may not be exactly what you receive.
Product availability and pricing are subject to change without notice. We are not responsible for any typographical errors.

3. Ordering and Payment

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.
By placing an order, you are confirming that you have the legal right to use the payment method provided and that the information you provide is accurate and complete.
Payment for orders is processed through a secure third-party payment processor. We accept all major credit cards and payment methods supported by our platform.

4. Shipping and Delivery

Shipping fees and delivery times are specified on our website. We aim to process and ship orders within 1-3 business days. Delivery times may vary based on location and shipping method.
We are not responsible for delays in shipping due to unforeseen circumstances such as weather, holidays, or carrier issues.
Shipping risk is transferred to you once your order leaves our facility.

5. Returns and Refunds

Our Return Policy provides detailed information on how to return products. Items must be returned in unused condition within 14 days of receipt.
Refunds will be issued to the original method of payment after the returned product is inspected.
Certain items, such as used candles or personalized products, are non-returnable.

6. Privacy and Security

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
We use secure encryption methods to process your payment information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

7. Intellectual Property

All content on this website, including text, images, logos, and product designs, are owned by Goose Creek Candle or our licensors and are protected by intellectual property laws.
You may not copy, reproduce, or use any of our content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Goose Creek Candle is not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website or products.
We are not responsible for any losses, damages, or injuries resulting from your use of our products or the website.

9. Indemnification

You agree to indemnify and hold Goose Creek Candle harmless from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, USA. Any disputes arising from these Terms will be resolved in the courts of Travis County, Texas.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. All changes will be posted on this page with an updated revision date. By continuing to use the website after any changes, you accept the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Goose Creek Candle
Email: [email protected]
Phone: +1 901-364-9013
Website: www.goosecreekcandle.store